Transitioning to a new HR portal shouldn't feel like learning a second language. In the context of the Digital Personal Data Protection (DPDP) Act 2023 and the New Labour Codes 2025, the ZiacPay Employee Self-Service (ESS) portal is designed to give you complete ownership of your professional data.
This guide is your shortcut to mastering the system in under five minutes — ensuring you never have to "wait for HR" again.
Log in securely, punch attendance from your phone, apply for leave with a tap, download your payslip as a PDF, upload investment proofs via camera, and understand your DPDP data rights — all without contacting HR.
1. The "First Flight": Access & Security
Your first login is the most critical step — it establishes your digital identity within your company's secure ZiacPay cloud.
First Login Checklist
You should have received three credentials via your registered email from your HR or IT team:
- Company Code — unique to your organisation
- Employee Code — your personal identifier
- Temporary Password — valid for first login only
Your first action after logging in: Navigate to your Profile and immediately reset your password.
2. Your Daily Dashboard: Attendance & Leave
Under the OSHWC Code 2025, tracking verifiable work hours is a legal necessity. ZiacPay makes this seamless — your attendance record is your personal statutory document.
Marking Attendance (Geofencing)
How to Punch In via the App
If your company has enabled Geofencing, you can only Punch-In when physically within the office perimeter (typically 100 metres). This protects you too — your timestamp is GPS-verified and legally defensible.
Forgot to punch? Use the Regularise button to send a request to your manager with a reason (e.g., "Client Visit") — it is logged, timestamped, and trackable.
Applying for Leave
Leave Application — Step by Step
The system uses Real-Time Balance logic — you cannot apply for leave you don't have, eliminating the surprise LWP deduction entirely.
Approval Tracking: You receive a push notification the moment your manager approves or rejects the request — no need to follow up in person.
3. Financial Wellness: Payslips & Tax
The Code on Wages 2025 requires every employee to have 24/7 access to detailed salary breakups. ZiacPay delivers this — and goes further with real-time tax projection.
Payslips & Investment Proof Upload
Payslips: Download monthly payslips in PDF format from the app or web portal. The 2026 format clearly distinguishes between Wages (Basic + DA) and Excluded Allowances — showing exactly how your PF and ESI are calculated.
Investment Proofs — No More Physical Folders:
Tax Projection: The portal calculates your annual tax liability in real time as you submit each proof — so you can see your take-home salary change immediately.
4. Common Adoption Hurdles & How to Solve Them
| Hurdle | Likely Cause | Fix |
|---|---|---|
| "I can't punch in" | GPS not enabled on phone | Enable Location → Precise (not approximate) in phone settings |
| "My leave was rejected instantly" | Insufficient leave balance | Check balance first — apply for LWP if balance is zero |
| "I can't see last month's payslip" | Payroll not yet processed | Payslips are available after payroll close — check with HR for date |
| "My tax proof upload failed" | File too large or wrong format | Use JPEG/PDF under 5MB — camera snap from app is auto-compressed |
| "I forgot my password" | No biometric login set up | Use 'Forgot Password' on login screen — or enable biometric to prevent recurrence |
| "My Aadhaar details show wrong" | Data entry error at onboarding | Raise a Correction Request via Profile — HR verifies within 48 hrs (DPDP right) |
5. Privacy & Data — Your Rights Under the DPDP Act 2023
Under the Digital Personal Data Protection Act 2023, you have the statutory Right to Correction. If you notice an error in your Aadhaar, Bank Details, or PAN on the portal, you can raise a Correction Request directly through your Profile.
- Right to Correction: Raise a data correction request from your profile. HR is required to verify and update the record within 48 hours — ensuring your PF and ESI filings are always accurate.
- Right to Access: All your statutory data — payslips, leave records, PF contributions, and nomination forms — is accessible to you at any time through the ESS portal.
- Right to Know: The portal shows you exactly how each piece of data is used — for payroll, PF/ESI contribution, or tax filing — satisfying the DPDP Act's transparency requirements.
- Data Security: Your data is stored in an encrypted, geo-redundant cloud environment. ZiacPay never shares your personal data with third parties without explicit consent.
With these five sections covered, you have everything you need to manage your professional life through ZiacPay — without a single HR walk-in. Your attendance is verified, your leave is tracked, your tax is optimised, and your data is protected.
Read our guide on ESS: Reducing HR's Administrative Load by 40% to see how your self-service actions directly reduce your HR team's workload.